Service Frequently Asked Questions
Explore Frequently Asked Questions About Subaru Service
At Giles Subaru, we're proud to help drivers explore vehicle maintenance by providing helpful tools and resources. That's why our service center experts are happy to answer questions and address concerns about care for Subaru vehicles. Contact our team to learn more, stop by our Subaru Express Service lane in Lafayette, or schedule an appointment online.
How often should I service my Subaru vehicle?
Subaru vehicles should be serviced every 6,000 miles or 6 months to ensure optimal reliability, safety, performance, and comfort.
What's included with an oil change service?
When you visit our dealership for an oil change, our team will provide new synthetic oil, a fresh oil filter, and a comprehensive multi-point inspection. In addition, we'll recommend a tire rotation to ensure you can extract maximum performance and longevity from your tires as you cruise around Opelousas.
Do I need to book an appointment to receive vehicle care?
While appointments are recommended, our Subaru Express Service lane allows you to show up without planning ahead. To help you get back on the road as soon as possible, our Express Service team only provides oil changes, multi-point inspections, tire rotations, and other minor maintenance items like battery testing, air filter replacements, and light bulb replacements.
Can I wait at Giles Subaru while my car is being serviced?
Absolutely! Giles Subaru is proud to provide a comfortable seating area while you're waiting for your vehicle to be serviced, with complimentary snacks and refreshments.
Does Giles Subaru provide a warranty for vehicle care?
Subaru provides up to a 12-month warranty that protects you against defects in material or workmanship for Genuine Subaru Parts and Accessories installed during service. For complete warranty terms and conditions, don't hesitate to contact our service or parts experts.
What repair services does Giles Subaru offer?
Our team offers a comprehensive list of vehicle services, including battery testing and replacement, transmission tune-ups, fluid flushes, filter replacements, brake care, suspension repair, and extensive engine overhauls.
Are there any service discounts or promotions?
Yes, we have monthly rotating service specials that allow you to explore a wide range of offers and receive the care you need. In addition, we offer Service Now, Pay Later financing through Affirm.
What payment methods are accepted for repairs?
We accept cash, checks, debit cards, and credit cards. Please note that there may be an additional surcharge for credit cards due to processing fees.
Can you service all makes and models?
While our factory-trained technicians may specialize in Subaru vehicles, we're proud to offer care for vehicles from various brands. For additional information about the care we can provide, don't hesitate to reach out.
Can I get a loaner while my Subaru vehicle is being serviced?
We're proud to offer loaner vehicles so you can get to school, work, or other appointments while we fix your vehicle. Availability varies, so we encourage drivers to speak with an advisor ahead of your appointment.
What should I do if my car breaks down?
If your vehicle breaks down while driving, try to move to the side of the road for safety before contacting our dealership or a reputable tow company. During your 3-year/36,000-mile Subaru Limited Basic Warranty period, you'll also have access to Subaru Roadside Assistance for jump-start, towing, and emergency lockout help. Please note that all-wheel drive vehicles must be towed on a flatbed to prevent damage to the Symmetrical All-Wheel Drive System.
Receive Quality Subaru Care Today
Ready to experience why Giles Subaru is a preferred place for Subaru repairs and upkeep? Our team is here to help by answering additional questions, providing resources, and delivering insight about vehicle servicing. Get in touch online, over the phone, or in person today!
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