MySubaru App | Lafayette LA | Near New Iberia, Abbeville, Youngsville & Broussard

If you’re enjoying your new Subaru purchased here at Giles Subaru, would you be interested in unlocking your ownership experience even further? Of course you would! When you download the MySubaru app on your smartphone or smart device, you’ll be able to access a multitude of conveniences. Think of how many more adventures you could take with the assurance of 24-hour Roadside Assistance, or how nice a warm car would be after remotely controlling the interior climate after a full day of hiking? Accessible through your app store, the MySubaru app is the upgrade you’ve been waiting for. To our customers from New Iberia, Abbeville, Youngsville and Broussard, consider this your new normal.

Convenience in the Palm of Your Hand

With the MySubaru app, you can:

  • Remote Start1
  • Remote lock, unlock, and vehicle locator2
  • 24-hour Roadside Assistance3
  • Schedule service appointments
  • Track your vehicle’s service history
  • Access owner’s manuals and how-to videos
  • Find nearby Subaru Service Centers and Subaru Retailers
  • Contact Subaru Customer Support
  • Get vehicle service reminders and recall notices
  • Real-time vehicle health notifications2
  • Plan and save trips, then send directions to your STARLINK® navigation system2
  • Access STARLINK® Safety and Security features2
  • Remote climate control settings from your smartphone2
  • Remote horn and lights
  • Automatic Collision Notifications2
  • Exclusive special offers and coupons
  • Manage the drivers in your household with Boundary, Speed and Curfew Alerts4
  • Touch and Face ID for remote services

MySubaru App Frequently Asked Questions

All you need to set up your MySubaru account is an active email account and Subaru Vehicle Identification Number (VIN). Your Subaru's VIN can be found on your vehicle registration or located on the driver's side dashboard and the plate on the driver's side door frame.

All Subaru owners can use the MySubaru app to access helpful features like tracking your service history, accessing owner's manuals and how-to videos, scheduling service and locating your nearest Subaru Certified Service Center. Advanced features including remote start, remote lock/unlock, vehicle locator, real-time vehicle health notifications and 24-hour roadside assistance require a Subaru STARLINK® subscription and/or an Added Security Gold Plus plan.

Other STARLINK® features, such as multimedia and cloud-based applications like iHeartRadio, Yelp and Magellan NAVI, must be accessed through the STARLINK® mobile app.

An authorized user is someone (like a partner or child of driving age) you add to your MySubaru Account to give them access to remote services, vehicle health reports and more. The authorized user will have their own MySubaru login and be able to set their own preferences for receiving notifications from STARLINK®. You can set up different levels of access for your authorized users so they can control different STARLINK® features.

To add an authorized user on your desktop or laptop computer, select the My Profile menu and then Security Settings. Within the Security Settings section, select Authorized Users and then select Add Authorized User to enter their details. If the authorized user does not have a MySubaru account, they will receive an email with details on how to finish their account setup. If they already have an existing MySubaru account, the vehicle they are authorized to access will be added to their existing account.

If you are using a smartphone or similar touch device, tap My Profile in the main menu and then Security Settings. Select the My Profile menu and then Security Settings. Within the Security Settings menu, tap Authorized Users and then select Add Authorized User to enter details of the authorized user.

At the top of the screen is a dark blue navigation bar that shows your vehicle's nickname, VIN or year/model/trim. Click on the arrow next to the vehicle nickname to see a list of other vehicles on the account. Click on another vehicle to switch the MySubaru account to that vehicle's information.

Click on "Profile" in the menu navigation and then select "My Vehicles." Click on the blue button for "Add a Vehicle." Enter the VIN and create a nickname for the new vehicle.

The MySubaru app supports remote start for all compatible Subaru vehicles with a STARLINK® Security Plus subscription.

No, not at this time.

For an interactive preview of the MySubaru app, click on the "Demo" link located on the login page of the app. This demonstration shows some features that require a specific Subaru STARLINK® subscription. There are also How-To videos within the app that show some of the available features. Access these videos through the main menu: Menu > Support & Resources > Resource Center > How-To Videos.

If you'd like to learn more about the MySubaru App, visit the Subaru website. Or, contact us today and stop by our dealership at 6141 Johnston Street, Lafayette, LA 70503 to speak with a member of our team in person. Located in Lafayette, LA, we look forward to serving our customers near New Iberia, Abbeville, Youngsville and Broussard.

1Remote Engine Start available on keyless access with push button start vehicles. Remote Engine Start with Climate Control available on vehicles with keyless access with push button start and automatic climate control. Not available on vehicles with manual transmission.

2Subaru owners must have an active STARLINK® subscription to access remote services.

324-hour roadside is included in standard 3-year warranty and after 3 years with a gold package.

4Available on select 2019 models and later.